The vacancy below is available to all interested persons who wishes to work for Adidas as Retail Store Manager JHB
JOB PURPOSE
The Store Manager will be responsible for the day-to-day management of the retail store. The Job responsibilities include the co-ordination and recruitment, training and management of staff, receiving of stock, merchandising, stock loss prevention, controlling expenses and management of all areas of store operations. The Store Manager is also responsible for establishing and maintaining excellent levels of customer service within the store. The incumbent must display sound problem solving and decision-making abilities and is an excellent manager of people with sound leadership skills. The store manager has an outstanding performance track record and is able to effectively lead others towards the achievement of specific business results.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.
Business management
Manage the store in line with all company regulations in order to fulfill the potential of the retail outlet in terms of sales volumes, targets, turnover and profitability
Plan, forecast, report on sales, costs and business performance as is required
Implement the prescribed company merchandising strategy and activities
Implement shop merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, and ergonomics for customers
Manage costs and overheads, all factors affecting the profitability of the store
Manage, maintain and report as necessary all merchandise/non-merchandise stock
Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the company
Manage and maintain effectiveness of IT and other essential in-store systems
People management
Manage the store staff members, including recruitment, training, motivation and development of staff
Compiling work schedules, ensuring that the store is always adequately staffed
Implement the performance management system for all staff members
Develop own skills and capability through on-going training
Customer Service
Establish and maintain a culture of excellent customer service throughout the store
Resolves customer complaints regarding sales and service promptly and amicably
Liaise with and resolve problems with the store landlord as and when required
Manage upkeep and condition of all equipment, fixtures of shop premises
Qualifications
Matric Certificate equivalent
Experiance
3+ Experiance in a Retail Store Manager Role
Skills and Abilities
Ability to interpret documents such as safety rules, operating and maintenance and procedure manuals
Ability to write routine reports and correspondence
Anility to speak effectively before groups of customers or employees of organization
Ability to calculate figures and amounts such as discounts, interest, commissions and percentages
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
Ability to use Ms Word, Excel, Outlook and point of sale systems
Ability to Communicate effectively in English, both written and Oral
Ability to excercise good judgement and decision making skills
Excellent verbal and written communications skills